Can I Get My Money Back From Etsy?

Are Etsy reviews fake?

Etsy’s “Problems” tend to be more with the seller than the platform.

Meaning, the reviews are genuine, reviewers have to buy the items, but the problems can be with how an individual runs a shop.

They’re all legitimate as in they sell stuff and you get stuff they sell..

How long can you open a case on Etsy?

100 daysGenerally, you can open a case after your order estimated delivery date. After this date, you have 100 days to file a case. Learn more about when you can open a case. If you ordered as a guest, you first need to claim your order.

Can you trust Etsy sellers?

Can you trust Etsy sellers with your credit or debit card? When purchasing from, sellers cannot see your exact financial information, and you should never give that information to them on your own. Instead, using the website’s secure purchasing system will allow you to buy goods or items quickly and safely.

How do I close my Etsy account?

How to Close Your Etsy AccountOn, click You.Click Account settings.Scroll down to the Close Your Account section.Select a reason for leaving Etsy and add an optional comment.Click Close Account.

What happens if Etsy seller doesn’t respond?

If a seller doesn’t respond to or resolve a case, the buyer can escalate the case for Etsy’s review. … Etsy may close or resolve a case due to lack of participation from either party. If the seller doesn’t resolve the case, Etsy may issue a refund on the seller’s behalf.

Why is Etsy bad?

At a moments notice, Etsy could raise their fees dramatically and put you out of business. It doesn’t matter how much work you put into your store. It doesn’t matter how much money you’ve made in the past. All of your hard work could be flushed down the drain because of factors outside of your control.

Can you report a seller on Etsy?

If you see an item being sold on Etsy that violates our policies, please report it. At the bottom right of the listing page, click Report this item to Etsy. Select a reason from the overlay and write a note.

Should I refund shipping Etsy?

The Seller no longer has the initial shipping money. It’s been spent to ship the item. So, if the Seller refunds it, it’s coming out of the Seller’s pocket. Therefore, if the reason for the return is buyer’s remorse rather than an actual problem with the item, many Sellers will not refund shipping.

Can you dispute an Etsy review?

Unless a review violates Etsy’s policies, it can’t be removed. … If you think that a review might violate Etsy’s policies, you can flag the review, then we can take a look. You have 100 days from the order’s delivery date, or estimated delivery date to flag a review.

Does Etsy have buyer protection?

If a buyer reports that an item has not been delivered or is not as described, as long as you have followed the Seller Protection Policy, Etsy will attempt to help you resolve these disputes. We strive to protect sellers regardless of the price of their listings.

What happens when you open a case with Etsy?

What happens after I open a case? After you open a case, the seller has three days to resolve the issue. If you need help from Etsy after three days, you can escalate the case. A case must be escalated in order for Etsy to mediate.

How do you cancel a payment on Etsy?

You can’t cancel etsy payments. Etsy controls these payments to make sure they get paid and customers have a remedy if a transaction goes wrong. Unless you move to a country that doesn’t accept etsy payments, you have to take them.

How do I complain about a seller on Etsy?

How to Report a Problem with an OrderSign in to or open the Etsy app.Click or tap the Your Account icon.Click or tap Purchases and reviews.Click Help with order next to the order you’re interested in. … Click or tap Message seller.In the textbox that appears, describe the problem to the seller.More items…

Does Etsy sell fake stuff?

As many as two million items, or more than 5% of total merchandise on Etsy, could potentially be counterfeit or in violation of trademark or copyright protections, write Wedbush analysts Gil Luria and Aaron Turner.

What do I do if I never received my Etsy order?

Contact your local post office for help locating the package. Provide them with the tracking number, shipping service name, and your shipping address. You may have to reach out to the seller to get some of these details. Ask the seller if they’ll assist you by opening a claim with the shipping service.

How long does it take to get a refund from Etsy?

When the Etsy seller has approved and issued your refund request, it takes from three to five business days for the funds to appear in your original payment method. In the case of international transactions, it can take up to 30 days for the refunded amount to become available.

Does Etsy charge for cancellation?

There is no fee for a cancelation or a refund.