Question: Why Are 1300 Numbers So Expensive?

Does Optus charge for 1300 numbers?

Optus 13,1300 or 1800 services allow callers to phone your organisation using a single national number at the cost of a local call, or at no charge at all..

How do I get a 1300 number in Australia?

How do I buy a 1300 Smartnumber? 1300 Smartnumbers are managed by the Australian Government through the Australian Communications and Media Authority at the ACMA Smartnumbers website. You can get 1300 Numbers via direct purchase from their website with prices for Smartnumbers starting at $250.

How do I call a 1300 number from Australia?

If you’re calling from outside Australia, you can’t dial the 1300 number directly. You must dial the overseas code of your country, followed by the Australian code +61 and then the 1300 number of the business you are trying to reach. Otherwise, the call won’t connect.

Are calls to Telstra free?

In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers. Calls to activate and recharge pre-paid accounts can already be made without cost to customers. …

Are 1300 numbers free with Telstra?

13 and 1300 numbers are advertised as “the cost of a local call”. … Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.

What is the cost of a 1300 number in Australia?

1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.

How are 1300 numbers charged?

1300 numbers are not toll-free numbers. Call charges apply depending on whether the call is made from a fixed landline or a mobile. The caller is charged at a local call rate if dialing from a fixed landline. Calls made from a mobile is charged according to the mobile carrier.

What number do I ring for Telstra?

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.

What is the difference between 1300 and 1800 numbers?

The difference between these numbers lie on how call costs are divided between the caller and the business (account holder). When calling from a landline, calls to an 1800 number are free, while calls to a 1300 number is charged at the least the cost of a local call.

Is it free to call 13 numbers?

benefits of 13 numbers 13 numbers have an added benefit for the business owner as calls that originate and terminate within the same local area will have a free talk time period of 15 minutes. 13 numbers are charged at a low untimed call rate.

Is it cheaper to phone a landline from a mobile?

If you’re calling another landline the average cost per minute is up to 13p; from a mobile, assuming you have no free minutes left, you might spend up to 55p a minute.

Do I get charged for incoming calls?

No incoming calls are free. … However, depending on the plan that you are on and the time of the call, they may or may not get charged against your minute limit. Verizon “Mobile to Mobile” calls typically do not count against the limit.

What is a standard call in Australia?

A standard number is considered to be any mobile number or landline number within Australia which isn’t a premium service (such as competition entry lines). 13- and 18-numbers aren’t considered to be standard numbers, but you can check details of your plan to see what call costs are for those numbers.

What are 13 numbers on my Telstra bill?

Re: Calls to 13/1300 Numbers Hi Browser, the calls to most 13 and 1300-numbers are charged as a local call cost as outlined in the Customer Terms for our services (http://goo.gl/6h9P6A) with the exception of calls to Telstra service numbers such as 13 22 00 or 13 22 03.

Is 1800 a free call in Australia?

When calling a 1800 number, the call is free when dialled from any Australian phone line including a mobile. That’s why 1800 numbers are often referred to as Free Call Numbers or Toll Free Numbers.