Question: Why Is My ATT Internet Not Working?

How do I check my AT&T Internet Connection?

Launch the AT&T recommended speed test site at att.com/speedtestEnter your AT&T e-mail address to help us improve our service (optional)Click the START TEST button.Allow 30-60 seconds for your test results.Review the Download and Upload speed then compare it to your subscribed speed.More items…•.

How do I fix bad Internet connection?

Check your speeds (and your internet plan) … Give your hardware the universal fix. … Know your hardware’s limitations. … Fix your wifi signal. … Turn off or limit bandwidth-hogging apps. … Try a new DNS server. … Call your internet provider. … Optimize your web for a slow connection.More items…•

What does connected but no Internet access mean?

If you are connected, but don’t have inrternet access it usually means either you didn’t get an IP address from the wifi access point or router etc. It means that either they don’t want you accessing the internet or your machine is not configured correctly.

Why is ATT stock down today?

AT&T stock is down 6% in Monday trading after two Wall Street analysts lowered their ratings on the telecom and media giant’s shares. On Friday, AT&T suspended its stock buyback program, citing a desire to maintain financial flexibility and invest in upgrading its network to 5G.

Is there an ATT Internet outage in my area?

How do I know if there’s an internet or DSL outage in my area? Go to att.com/outages. Enter your ZIP Code for general area info. Or, sign in to your account for personalized results.

Why is my internet not working?

Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try again.

How can I speed up my AT&T Internet?

Try these tips:Turn off Internet-connected devices when you aren’t using them.Sign in to use the Smart Home Manager app to check your device connection status.Clear your browser cache and cookies.Exit streaming apps after watching videos or listening to music.Restart devices regularly.More items…

What is causing cell phone outages?

The reasons behind outages can range from bad weather to human errors and network changes. Weather can have a particularly bad effect on your mobile signal, as the heat, cold, rain and stormy conditions can disrupt telecom masts and kill your hopes of getting a signal.

Why is my internet slow?

There are many reasons your Internet connection might appear slow. It could be a problem with your modem or router, Wi-Fi signal, signal strength on your cable line, devices on your network saturating your bandwidth, or even a slow DNS server. These troubleshooting steps will help you pin down the cause.

How do I fix my AT&T WiFi?

Restart your gateway or modem manuallyUnplug the power cord from the back of your gateway or modem.Wait 20 seconds.Put the internal battery back in, if you have one.Plug the power cord back in. … Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

Why is my internet not working even though it’s connected?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. … If your router and modem are separate, restart both.

How do I get my modem back online?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…