Quick Answer: How Do I Cancel My Contract With Virgin Media?

Can I pay off my phone contract early?

Unfortunately, if you decide to cancel your contract, you’ll probably end up having to pay an early termination fee.

Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset..

How do I cancel my Virgin Media contract online?

If you need to talk to us give our team a call on 150 from your Virgin Media phone or mobile, or 0345 454 1111 * from any other phone. *For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

How can I cancel my Virgin Mobile contract?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

When can you cancel Virgin Media contract?

– You can cancel this agreement at any time by giving 30 days’ notice. – If you cancel this agreement before the minimum period has finished (and not during the cooling off period) you may have to pay an early disconnection fee. We will tell you how much this will be before you cancel.

Can I cancel my Virgin Media contract due to price increase?

Under rules set by the telecoms regulator Ofcom, customers can cancel their contract without penalty with 30 days’ notice if price rises cause “material detriment”. This is generally interpreted as price hikes exceeding the Retail Price Index, which is around 3%.

How can I get out of my Virgin Media contract without paying?

‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

Can I freeze my Virgin Media account?

You can’t freeze your account, you either keep paying our pay the early exit fees as per the T&C’s of the contract you agreed to. Cancelling your direct debit will just result in a debt building up and damage to your credit file.

What happens when my Virgin Media contract ends?

Re: What happens when my contract ends? At the end of a contract minimum period, you do revert to a 30 day rolling contract and must give 30 days notice to cancel. You can, of course, speak to Virgin Media about entering a new minimum contract period in return for a reduction in what you will now be paying.

Can I cancel my Virgin Media contract early?

If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee. … If you move to a property outside our network area during your minimum period, you may have to pay an Early Disconnection Fee for ending your contract early.

How long is Virgin Media contract?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.

How do I find out when my contract ends with Virgin Media?

Check your Virgin Media contract statusLog in to your Virgin Media account.Select ‘My Account’.Select ‘Check your contract details’. You’ll find your end date here.

How can you get out of an Internet contract?

Here are some of them:Talk to customer service. The first avenue to try is to call your service provider and talk to a real person. … Look for contract buyouts. If you simply want to switch services, some companies may pay your early termination fee for your business. … Site nonperformance. … Consider arbitration.

What happens if I don’t pay my Virgin Media bill?

We always ask that you pay your bill on or before the payment due date, which you can find at the top right corner of your bill. If you don’t pay your bill by the payment due date, we may charge a late payment fee of £7.50 to your account, and you could find that we’ve restricted your services, too.

Can I change my Virgin Mobile contract?

Yes, you can cancel or change your contract with us any time. Call us on 789 from your Virgin Mobile.

Can I downgrade my Virgin Media package?

One easy way to cut your bill is to trim down your Virgin Media package. You may be paying for things that you don’t actually need, particularly when it comes to the TV side. … To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone.

How much does it cost to cancel Virgin Media?

Cancelling Virgin Media broadband and TV at the same time If you have both Virgin Media broadband and TV in a bundle, it’s double trouble. Cancelling your services means paying a ‘disconnection’ fee of 80-100% of what remains on your contract including both services.

How do I cancel my 30 day contract with Virgin Media?

Virgin Mobile’s exclusive SIM Only price plan has a 30 day contract. This means that you can cancel at any time as long as you give 30 days’ notice. To cancel your account, speak to one of our representatives.

How can I get a better deal on Virgin Media?

14 top Virgin haggling tipsDo a channel audit. … Timing is crucial. … Benchmark the best deal. … If it’s the TV you want, tell ’em you’re happy with Freeview. … Get through to the retentions department. … Use charm, chutzpah, cheek… and a smile. … Use the phrases that pay.More items…•